What we offer
If your event needs hospitality then book with us.
We deliver food and drink across the entire university estate. From small meetings to large conferences, we are experts in providing an unrivaled value for money service ensuring that all your hospitality needs are met.
Voucher
For a flexible option you can download a voucher using this template here which can be redeemed in any of our outlets. This is a great option to offer your guests the flexibility to make their own food and drink choices whilst controlling your budget. Fill out the first tab and this will populate the voucher template. If you intend on issuing vouchers please ensure you contact the relevant campus hospitality team with a minimum notice of 48 hours.
HOSPITALITY BROCHURE
Check out our hospitality brochure for a selection of breakfasts, lunches and buffets. If you require a more bespoke service, please contact your local team for more information.
Our hospitality brochure caters for a variety of dietary choices but if you have any specific requirements such as allergens, halal, vegan etc please speak to your local hospitality team who will be happy to help.
Online booking
Our online booking system makes creating a booking simple and easy where items are placed in a ‘basket’ giving you transparency of cost before you complete the order.
We are sure that you will find exactly what you require, but if you are looking for something bespoke for your event, speak to the relevant campus hospitality team to discuss your requirements.
Please contact: hospitalityfalmer@brighton.ac.uk, hospitalitymoulsecoomb@brighton.ac.uk hospitalitygrandparade@brighton.ac.uk
Guidelines:
Ordering
To order you will need go to here. You will need to log in using your normal university user name and password.
Please also read our terms and conditions below prior to ordering your hospitality.
Deliveries
The customer must ensure that the delivery location has access via a lift if it is higher or lower than ground floor level. If requested, our staff will lay out the hospitality items if tables are provided; otherwise the delivery will be left for you to unpack. Should there be no access to the located room for delivery, the food/beverages will either be left outside the room or returned to the kitchen.
We advise that orders are delivered 15 minutes before they are actually required. Please note that on exceptionally busy days deliveries may be made up to 30 minutes prior to your requested time. Please allow for early deliveries when making your room booking. Please add any delivery instructions when you make your booking.
Storage
When your food has been delivered, please store it carefully away from direct sunlight, draughts, or heat sources such as radiators. Keep your food covered until it is required to ensure its freshness. We strongly advise that you consume your food within 2 hours of delivery.
TERMS AND CONDITIONS:
Definitions
In these conditions the following terms have the following meanings.
Booking - A booking made for hospitality via the internet booking system.
Price - The price shown on the booking form.
Client - The person who made the booking or their department.
24 hours - One complete working day.
Bookings
Orders will be confirmed within 24 hours by email. Confirmation will include a copy of the booking form and a reference number. If you do not receive confirmation within 24 hours please contact your local hospitality site or email hospitality@brighton.ac.uk as we may not have received your order. Your booking should not be considered as confirmed until you receive confirmation from us via email.
Bookings and final numbers must be received at least 48 hours in advance.
Bookings made less than 48hours in advance must be made by telephone and will be accepted at the discretion of the local hospitality team.
We will always attempt to accommodate last minute bookings, but this may result in reduced availability of some menu items and limited delivery times.
Evening or weekend hospitality requires 5 working days notice via the local Hospitality team. We respectfully reserve the right to refuse any requests that do not reach the appropriate contact within the notice period.
Amendments and cancellations prior to the 48 hour cut-off can be made online. For amendments and cancellations to orders within the 48 hour cut-off, please contact your local hospitality team or email hospitality@brighton.ac.uk quoting the booking number.
In the event of a full or partial cancellation of a confirmed booking the following cancellation charges will apply:
TIME PRIOR TO EVENT
- More than 48 hours - no charge
- Less than 48 hours - 50% of the total booking cost
- Less than 24 hours - the full cost will be incurred
Separate cancellation charges apply to larger and/or bespoke bookings. Please discuss with your Hospitality team.
Any charges will be made at the discretion of the local hospitality team.
Prices are correct at the time of booking. However, some adjustment may be made in the event of seasonal variation or shortage. When a menu has been ordered some time in advance, items may vary from the original order.
There is a minimum order of 5 covers. There is the option of vouchers that can be redeemed at any of our outlets with no minimum order requirement.
It is the responsibility of the person using the booking system that they have the authorisation of the budget holder to create the order. The details of the budget holder/authoriser and the budget code are required to complete the booking.
Menu Selection
We can cater for any dietary or allergen requirements. Please detail your requirements when placing your order or contact your hospitality team if you would like to discuss further.
All prices are exclusive of VAT with the exception of alcohol. VAT will be added to the final bill where appropriate.
Staff
Service staff are available (minimum 2 hours) at £15.00 per hour or part hour per person. Staff will automatically be assigned to start 30 minutes before the event begins for set–up purposes. We strongly recommend that staff are requested for drinks receptions and other events with alcoholic beverages.
Deliveries
The hospitality team will deliver your hospitality 15 minutes before the start of your booking. Please ensure that tables are available for your function to be set up on.
It is the responsibility of the customer making the booking to check that the room being used is one in which hospitality is permitted. At some locations, limited access to certain rooms means that hospitality is unable to be delivered. Please contact your hospitality team for further information.
Where possible, it is advisable to book a separate room for lunch deliveies to minimise disruption to your meeting.
Collections
We will endeavour to collect all the equipment on the same day, or by 9.00am the following day.
Please ensure that all items are ready for collection after your event. Please notify the local hospitality team if the location for collection has changed. Customers are responsible for any loss or damage to our equipment whilst in their charge. A charge will be made if items are not available for collection at the end of your event.
A variety of choices to meet your requirements
Please see our hospitality brochure for our range of options. We also offer a bespoke service where required. Plese contact your hospitality team for further information. We can also provide a variety of canapé options and reception style menus.